Claims Process

Simple, fast, and transparent - we guide you through every step.

1

Report the Issue

Contact our support team immediately when a problem occurs.

2

Diagnosis

An authorized repair facility will inspect the vehicle and submit an estimate.

3

Approval

We review the claim and approve eligible repairs based on your coverage.

4

Repair

Repairs are completed by authorized service providers.

Important

  • No repair work may begin without prior authorization.
  • Coverage depends on your active contract and plan details.
  • Pre-existing conditions are not covered.

Verify your vehicle eligibility before starting a claim

Before starting a claim, please enter the vehicle VIN so we can confirm it exists in our system.

Need help with your claim? Contact us directly.

647-525-9802 claims@thewarrantygroup.ca